Device Experience Survey
Hear from your users on the quality of their device experience.
Unused Software Survey
Software going stale? Ask your users why.
What it does: It’s much easier for your IT team to see what software isn’t getting much use than it is to figure out why. When you’re seeing software that’s going underutilized, use the Unused Software Survey bot to ask your users why that is, allowing you to then make informed decisions on your organization’s licenses.
When to use it: Use this bot whenever you’re seeing low usage on a given piece of software. That way, you can proactively find out what sort of issue you’re dealing with and respond accordingly.
BOT TIP
The Unused Software Survey bot can also be customized to action software reclamations all on its own, using the responses from your users to save you the trouble of triggering that process yourself.
Setup Time: 10-15 min.
Use Case: User Productivity
Solution Set(s): Enterprise Service Management, Exposure Management